INTERIM OPERATIONS MANAGER
We are looking to appoint a highly experienced Operations Manager with a proven background in warehousing, logistics and/or distribution. This interim fixed-term contract requires an Operations Manager who can step in and seamlessly take full responsibility for the daily operations of a large warehouse facility in Poole. This is an interim contract, for a fixed term of 3 months, initially.
This is a very hands-on leadership role within a fast-paced environment, ideal for a commercially astute operations professional who can quickly add value, drive efficiencies and lead from the front.
Key responsibilities of the Operations Manager:
As Interim Operations Manager, you will take full responsibility for warehouse and logistics operations, ensuring service excellence, cost efficiency and operational effectiveness.
- Overseeing the daily operations of a large warehouse facility – including direct line management of Warehouse Managers / Supervisors, and a large team, across various departments and shifts within the Warehouse facility.
- Managing stock control, inventory accuracy and warehouse performance
- Leading and motivating the team
- Managing third-party logistics providers to ensure best value and high service levels
- Planning, managing and evaluating logistics operations across the supply chain
- Negotiating rates and contracts with logistics, packaging and service providers
- Monitoring stringent KPIs including productivity, cost per unit, quality and delivery times, orders picked, orders packed etc.
- Reviewing and implementing policies and procedures as required
- Ensuring warehouse efficiency and stock accuracy across a broad SKU range
- Coordinating operational decisions and resource planning to meet targets cost-effectively
Skills & Experience Required
- Proven experience in warehousing, distribution or fast-paced manufacturing environments
- Strong leadership experience – able to manage and develop teams in time-sensitive settings
- Experience managing third-party logistics (3PL) providers
- Commercial and financial acumen with sound understanding of cost impact and fulfilment performance
- Strong analytical skills with the ability to interpret complex operational data
- Experience working with a large number of SKUs
- Strong negotiation and influencing skills
- Experience with Warehouse Management Systems (WMS) and fulfilment technologies
- Demonstrable track record of meeting deadlines and resolving operational challenges quickly
Personal Attributes
- Calm, decisive and resilient under pressure
- Excellent leadership qualities with a people-focused approach
- Strong communication skills with the ability to influence at all levels
- Customer-focused mindset
- Positive, proactive and solutions-driven
- Strong understanding of end-to-end supply chain operations
This is an excellent opportunity for an experienced Interim Operations Manager, Warehouse Manager, Distribution Manager or Logistics Manager to step into a key leadership role and make an immediate impact.
If you are available at short notice and ready to drive operational performance, we would love to hear from you.