Salary: £DOE per annum
Industry: Financial Services / Insurance
Our client is looking for an experienced administrator to join their team of Insurance consultants, to support with administration duties on a day-to-day basis. Due to the nature of this regulated industry, previous experience of working within either the Insurance, Financial Services or a similar environment, would be advantageous.
• Dealing with administration for new policies, amendments or queries.
• Updating client records and managing the internal database to ensure that all administration tasks are compliant
• Liaising with customers / third party partners over the telephone and via email
• Supporting the team with adhoc administration as required
• Inputting new customer details, updating records and sending out follow up paperwork as required
• Take on additional responsibility as and when required, to support the smooth running of the team.
• Ensuring you are compliant during all communications and processes, and record relevant information, to ensure that databases are up to date with the correct customer information
SKILLS, QUALIFICATIONS and EXPERIENCE REQUIRED
• Previous experience of working within an administration / customer service role in either Financial Services, Insurance or other regulated environments
• Excellent communication skills and the confidence to speak to people over the phone, as well as via email.
• Strong administration skills and experience of working with Microsoft office and other in-house packages
• A team player who is willing to go the extra mile, but can also work on their own as required
• You will need to be an organised multitasker, who can work well within a fast paced, changing environment.
Our client prides themselves on their supportive and consultative service provided to all customers and are looking for someone with a professional outlook and the ability to learn and develop new skills, within a very busy environment.
For more information about this role, or to apply, please get in touch with Joy Bruce at Collaborate Recruitment. We look forward to hearing from you.