IT Application Support In Stalbridge, Dorset

IT APPLICATION SUPPORT JOB SUMMARY:

Our client, based in Stalbridge are looking to recruit an IT Application Support person to join their team. This is a newly created role, and an open opportunity for the right individual to come in and make the role their own.

This success of the company will rely heavily on this role as it will involve supporting applications across three countries, working with a variety of IT technologies, and enhancing the systems to ensure that the evolving needs of the business are met.

Working full time, initially on site, the ideal candidate will need to have their own transport.  Once established, there is the possibility of more flexible / hybrid working as an option.

IT APPLICATION SUPPORT RESPONSIBILITIES:

• Application Development: Experience of some sort of user application development or scripting.
• Desktop Support: Demonstrable experience in supporting desktop PCs and operating systems, including Windows 7 and 10.
• Microsoft Office: Demonstrable experience in supporting Microsoft Office.
• Server Support: Demonstrable experience in supporting virtualised Windows servers and server operating systems from Windows Server 2012 and above.
• Customer-Centric: Prioritise customer satisfaction, whether internal or external.
• Documentation: Create clear and concise documentation for projects and instructional materials.
• Detail-Oriented: Maintain accurate records with meticulous attention to detail.
• Organised and Focused: Maintain an organised and focused approach to support-related tasks, with the ability to prioritise based on impact, customer importance, and deadlines.
• Flexibility: Adapt to various IT technologies, both hardware and software.
• Collaboration: Work effectively within the group IT team to assist with issues across all three countries.

KEY SKILLS / EXPERIENCE:  

• Application Development: Knowledge of languages like Python, Javascript, MS-Office VBA, or similar technologies. (Ideal)
• Database Management: Ability to manage databases and write TSQL queries.
• Desire to Learn: A strong willingness to continuously learn and adapt to evolving technologies.
• Effective Communication: Possess excellent verbal and written communication skills.
• Networking: ideally be able to demonstrable experience in LAN & WAN technologies, including WiFi and VPN.
• Proactive Approach: Exhibit both proactive and reactive IT support capabilities.
• Continuous Learning: Demonstrate a commitment to researching technical solutions, self-learning, and being open to training and sharing knowledge with others.

BENEFITS:

• Competitive compensation and benefits package.
• Opportunities for professional development and growth.
• Be part of a collaborative and innovative IT team.
• Opportunity for personal progression and to contribute to the success of an internationally recognised company.
• Work in a supportive and dynamic environment.

For more information about this exciting new opportunity, please contact Joy Bruce at Collaborate Recruitment in Bournemouth.