Salary: £25-28k per annum
Location: Poole, Dorset.
Duration: Permanent
Industry: Customer Services
SUMMARY:
Are you looking to work for a company who genuinely value their team, are proud about their ethical values, and focus on sustainability and quality, whilst striving to always achieve outstanding customer satisfaction?
Our client is a well-established, growing organisation who offer fantastic benefits to all staff, whether you are a new team member, or have worked there for many years.
CUSTOMER SERVCE ASSISTANT JOB SUMMARY:
As the Customer Support Assistant, you will be an integral member of the team, working alongside internal stakeholders, and dealing directly with customers, to support the smooth running and growth of your associated portfolio of clients.
Previous customer service experience is essential for this role, as is the confidence to work off multiple systems and accurately update data and customer information as required.
KEY RESPONSIBILITIES OF THE CUSTOMER SERVICE ASSISTANT
Work closely with the wider team to provide customers with a first-class service, at all times. The role will include inbound and outbound calls, emails, managing customer accounts and processing of orders as they come in.
SKILLS / EXPERIENCE:
BENEFITS:
Competitive basic salary of up to £28k
For more information about this exciting new opportunity, please contact Joy Bruce at Collaborate Recruitment in Bournemouth.